Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how jljl10 ("jljl10," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from players and visitors ("you" or "your") who access or use the jljl10 online gaming platform at jljl10.net (the "Platform").

jljl10 is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We also operate in compliance with the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

By registering an account or using the jljl10 Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.

02 Data We Collect

jljl10 collects the following categories of personal data from players and platform visitors:

2.1 Identity & Contact Information

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Gender
• Nationality and country of residence
• Email address
• Mobile number
• Residential address (including city, province, and postal code)

2.2 Identity Verification (KYC) Documents

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents
• Proof of payment method ownership
• Any additional documents requested to satisfy AML compliance requirements

2.3 Financial Information

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, BDO, BPI, or Metrobank account details — stored only to the extent necessary for transaction processing)
• Account balance history
• Bonus and promotional credit records

2.4 Gaming Activity Data

• Game session logs, including games played, wager amounts, and outcomes
• Login and logout timestamps
• Responsible gaming tool usage (e.g., deposit limits, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform interaction logs and clickstream data

03 How We Collect Your Data

jljl10 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access or use the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data obtained from third-party KYC service providers, fraud prevention agencies, and payment processors, where necessary to verify your identity or comply with AML obligations.
• Regulatory sources: Information received from PAGCOR or other regulatory bodies in connection with licensing, compliance, or investigation requirements.

04 How We Use Your Data

jljl10 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Age and identity verification (KYC)	Identity documents, date of birth
Processing deposits and withdrawals	Financial and payment method data
Providing gaming services and game history	Gaming activity data
Anti-money laundering (AML) compliance	Identity, financial, and transaction data
Fraud detection and platform security	Technical, device, and behavioral data
Responsible gaming monitoring and support	Gaming activity and account data
Customer support and dispute resolution	Contact, account, and transaction data
Promotional communications (with consent)	Contact and preference data
Platform analytics and improvement	Technical and interaction data (anonymized where possible)
Legal and regulatory compliance	All categories as required by law

jljl10 will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jljl10 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations under the Anti-Money Laundering Act (AMLA), and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving our services, where such interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit prior consent. You may withdraw this consent at any time.

06 Data Sharing & Disclosure

jljl10 does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

6.1 Service Providers

jljl10 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), KYC and identity verification providers, fraud detection services, and IT infrastructure providers. These providers are contractually bound to process your data only on jljl10's instructions and in accordance with applicable data protection laws.

6.2 Regulatory and Law Enforcement Authorities

jljl10 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jljl10's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where practicable.

6.4 With Your Consent

jljl10 may share your data with other third parties where you have given your explicit prior consent to such sharing.

07 Cookies & Tracking Technologies

jljl10 uses cookies and similar technologies (such as web beacons and local storage) on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to collect anonymized data about how players interact with the Platform, helping jljl10 identify areas for improvement. This data does not identify you personally.

jljl10 does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the Platform.

08 Data Retention

jljl10 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Gaming activity logs: Retained for a minimum of two (2) years from the date of each session.
• Customer support records: Retained for two (2) years from the date of resolution of each support interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, jljl10 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

09 Data Security

jljl10 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jljl10 Platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jljl10:

• Right to be informed: The right to know what personal data jljl10 collects about you and how it is used — as described in this Policy.
• Right of access: The right to request a copy of the personal data jljl10 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jljl10's legal and regulatory retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact jljl10's Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11 Children's Privacy

The jljl10 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. jljl10 does not knowingly collect personal data from individuals under the age of 21.

If jljl10 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data in question, and take appropriate action in accordance with our legal obligations. If you believe a minor has registered on jljl10, please contact us immediately at [email protected].

12 Updates to This Policy

jljl10 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the jljl10 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how jljl10 protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jljl10's data processing practices, please contact our Data Protection Officer:

• General support: [email protected]
• Data privacy inquiries: [email protected]

Our support and privacy teams are available 24 hours a day, 7 days a week. Please include your registered account username and a clear description of your request to help us assist you promptly.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.